Article 1: General

By accessing or using this Site, you agree to be bound by these Terms and Conditions and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or products and services available through the Site or Uthentic VOF.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to these Terms and Conditions.

Article 1a: Age Restriction

Our services are intended for individuals aged 18 years or older. This ensures that users can fully understand the implications and responsibilities of engaging with our products and services.

If it is brought to our attention that a subscriber or customer does not meet this age requirement, their subscription or purchase will be terminated, any payment refunded, and any delivered product(s) must be returned.

Article 2: Placing Orders

By placing an order through our Site, you confirm that:

You are legally capable of entering into binding contracts under Dutch law.

You agree that all transactions, regardless of your location, are governed exclusively by the laws of the Netherlands.

Article 3: Pricing

All prices are displayed in euros (EUR) and include applicable VAT unless explicitly stated otherwise. Shipping costs and order processing fees are excluded unless specified during the checkout process.

While prices may change over time, the price applicable to your order is the one displayed at the time of purchase.

Article 4: Your Information

When placing an order, you may be required to provide certain personal details, including but not limited to your name, email address, phone number, billing address, shipping address, and payment details.

By providing such information, you warrant that:

You are legally authorized to use the payment method(s) provided.

The information provided is true, complete, and accurate.

You also authorize Uthentic VOF to share this information with third-party payment processors for the purpose of completing your transaction. For more details, refer to our Privacy Policy.

Article 5: Payment

Payment is due at the time of order placement, including for pre-ordered products. Payments can be made using methods such as Visa, MasterCard, American Express, or online payment platforms like PayPal.

All payment cards are subject to validation checks and authorization by the card issuer. If we do not receive the required authorization, your order may be delayed or canceled, for which we bear no responsibility.

Article 6: Delivery

Orders will be delivered to the address provided at checkout. Please ensure all details, especially your postal code, are accurate.

In compliance with EU regulations, the risk of loss or damage to goods transfers to you only upon receipt of the goods at the designated delivery address. If a package is lost during transit, we will take all necessary measures to deliver your product or provide a refund as applicable under your warranty rights.

Article 7: Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason, unless the purchase involves digital goods or services that are exempt under EU law.

To exercise your right of withdrawal, you must inform us of your decision via a clear written statement. You may use the withdrawal form template provided on our website. Refunds will be issued within 14 days of receiving the returned product, provided it is in its original condition.

Article 8: Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated to you at least 30 days before they take effect. Your continued use of our services after the effective date of any changes implies acceptance of the revised terms. If you do not agree with the changes, please discontinue use of the Site and its services.

Article 9: Governing Law

All orders, transactions, and any disputes arising from the use of this Site or our services are governed by the laws of the Netherlands, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.

Article 10: Company Information

Uthentic VOF

Chamber of Commerce: 91029899

Tax Number: NL865531572B01

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